Shipping & Returns
Have a question? Give us a call at 804-562-3382.
Wilson Lee offers Standard (2-6 day) domestic shipping for a $7.50 flat rate for products between 0-4.99 lbs, and USPS Priority Mail (1-3 days) for all products. Domestic shipping is free for orders over $50.00 (after discounts and before taxes).
We also ship internationally for an additional handling fee of $2.50. At this time, free shipping is not available internationally.
We make it a priority to process, pack & ship your purchase as quickly as possible. Please allow up to 1-2 business days for processing and handling before your package is shipped. Thank you.
At Wilson Lee, we are dedicated to making you feel confident through our lifestyle products and services. If you aren't completely satisfied with your order, we will do everything we can to make it right.
We hope you will love your purchase from Wilson Lee, however we will welcome all qualifying returns within 14 days from the date your item was delivered. Items must be in original condition and unused, with original packaging and/or tags (if applicable). If your item arrives damaged or defective, please photograph the item as soon as possible and include it in your return request.
Several types of goods are exempt from being returned. Non-refundable goods include:
- Gift cards
- Perishable goods such as food, live plants, and consumable bath products
- Custom made-to-order goods (unless due to manufacturer error)
- Sale and clearance items
To complete your return, we require a receipt or other proof of purchase, as well as photos of the damaged/defective item if applicable. Please email email@example.com with your request. Do not send your purchase back to the manufacturer.